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Our solutions can be customised to suit high-volume, high-complexity business reception requirements and we can likewise produce bespoke solutions. Have questions? Please fill out your details and we'll be in touch. Place Australia's leading online receptionist service to the test! We prepare to answer your phone FREE for 7 days.
A lot of companies require their phone calls to be answered only when they are unable to take the call themselves. If you step out of the workplace for an hour or your in-house assistant goes to lunch, is on leave or is active on another call and you have several phone calls coming in at the one time.
In such circumstances our assistants will certainly after that address the phone as if we remained in your office. You're constantly in control and can relax understanding you will certainly never ever miss out on one more essential phone call once more!.
I've collaborated with OfficeHQ for years over several various businesses. After having difficulties previously with an additional provider (that were missing out on calls cardinal wrong), it's been so good to be able to depend on punctual, professional phone call answering. Integrity is 100%. I have been making use of OfficeHQ for over 2 years.
My medical technique has expanded really fast and lately they have actually had the ability to step in and conserve the day when various other team were unwell with Covid. For the level of service they offer, they can never be the most inexpensive around. Their customer support is superior and they plainly satisfaction themselves on this.
Running a dynamic legislation practice, there are a lot of relocating parts I need to stress over. Thanks to the steadfast professionalism and reliability of OfficeHQ, function services isn't one of them. Over the 10 years I've been with OfficeHQ they have actually supplied only the most effective service I might wish for.
The service was super simple to set up and sets you back a fraction of what it would certainly to hire an assistant. We have been with OfficeHQ for a number of years currently and couldn't be happier with the service we get - live virtual answering service. Reception is dealt with pleasantly and expertly and we understand our customers remain in excellent hands
My consumers and possible customers have just ever commented positively on the response; I don't assume anybody has realised it's not my very own function. They are also proficient at quiting telemarketers. For the core purpose of answering phone calls properly, offering an excellent first perception and precisely taking messages, 5 celebrities.
Phone is never ever left buzzing or going in a queue. Is always answered by staff. We have been making use of OfficeHQ for over 8 years currently. The quantity of time and money we have conserved has actually been fantastic. Each time I believe of how much it would certainly set you back to employ an assistant complete time, I understand specifically how far in front I am.
This suggests just appropriate phone calls get across me, so I don't obtain disrupted when I'm right in the middle of something! We have found using OfficeHQ's remote assistant service extremely beneficial to our firm. It has liberated our team to react to customers on our terms, reducing diversions throughout the working day and enabling reliable and succinct interactions.
I was stressed about not being in control of our very own phone calls, but I have actually been confirmed incorrect and the solution has surpassed my assumptions. I would certainly recommend OfficeHQ to any person considering virtual services. Great firm and extremely respectful. They have actually made business life so a lot less complicated to run.
Clients like it when their phone calls are responded to, and OfficeHQ has responded to every solitary one for us. OfficeHQ gives us the assurance that no phone call will certainly be unanswered, which is very crucial for a service-based business.
Additionally, having access to our very own OfficeHQ website makes managing our account simple. I have actually been utilizing OfficeHQ for 16 years. The most effective point I have actually provided for my business. Now potential consumers are answered on schedule and in one of the most professional method. It is important that my customers can constantly have their telephone calls addressed quickly in an expert manner which produces an excellent impression.
We had diverted our phones to them whilst overseas. We utilize this service as a small company proprietor for when we are away or overseas - remote receptionist service. They do a phenomenal job and I understand my clients are in the most effective hands with this service. We have actually been making use of OfficeHQ's digital phone answering services for the very best component of a years and it's been an excellent means to make certain brand-new customer enquiries are never missed out on, as well as effectively handling enquiries from jobseekers.
We never ever miss a business possibility but don't have reception staffing issues to deal with. It's an excellent solution and has been extremely valuable for our business. I can't tell you how fantastic it's been to deal with OfficeHQ. I can currently actually take place vacation without bothering with addressing the phone.
The team has actually called to clarify and improve our treatments to ensure the best possible experience for our customers. OfficeHQ were always expert and just best people on the various other end of the line!
We needed a service where our call are constantly addressed promptly and OfficeHQ have been helping us with these for over 5 years now. Extremely delighted with the service up until now. The even worse thing for a customer is to call a service and there is no answer or the telephone call goes to voicemail.
As companies we work so difficult to advertise our solutions and we require to be there for the customer when they decide to connect. Likewise we are frequently on the phone already with other clients or active with various other job, so having the phone calls addressed by somebody else assists us manage points.
This allows the team to prioritise their time to make sure that when they are returning the telephone call they can commit their full focus to this certain customer. We prepare to remain with OfficeHQ, are thankful for their services and would certainly recommend. We use OfficeHQ for our little company, our after-hours telephone calls obtain forwarded to their reception team and it has actually been nothing yet a satisfaction collaborating with their function team.
Affordable and terrific customer care. We've been using OfficeHQ for several years as our after-hours function solution and located that they have constantly been incredibly specialist and courteous to our clients. We always obtain an email with the message within minutes of them taking the call. Very suggest. OfficeHQ have actually answered our calls for a few years, could not be better with their professionalism and level of solution.
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Latest Posts
What Are The Best Versatile Phone Receptionist
The Best Virtual Receptionists Available
What Are The Best Versatile Virtual Receptionist Services
More
Latest Posts
What Are The Best Versatile Phone Receptionist
The Best Virtual Receptionists Available
What Are The Best Versatile Virtual Receptionist Services