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OHQ's records suffice proof of a charge that is payable unless they are shown to be wrong. Client will certainly utilize its affordable endeavours to inform OHQ of any invoice dispute within fourteen (14) days of receipt of a billing, adhering to the process described in Area 15. If Customer disputes a billing, the invoice has to remain to be paid on time nevertheless OHQ will attribute or reimburse Consumer if it is later sensibly determined by OHQ or pursuant to the disagreement resolution procedure described in Section 15 that the billing was inaccurate and the Consumer is qualified to a credit report or refund.
Such revisions might consist of, without restriction, modifications to the amounts of the Membership Charges or Use Costs for OHQ Paid Services, modifications to the use allocations consisted of in the Rates Plans, and discontinuation of Rates Plans. (a) Each such modification will take effect after sensible breakthrough written notification is provided to Client (for instance, by being published to the OHQ Website), except that any such modification that impacts a Selected Paid Solution will use to Consumer starting at the beginning of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ supplies notice of such alteration to Consumer based on Section 16.8.
If Client does not terminate its use any type of afflicted Selected Paid Solution before the efficient date of such modification, Client will certainly be deemed to have actually accepted such revision relative to such Selected Paid Solution. (b) If a Rates Strategy selected by Customer is ceased, OHQ will certainly supply Consumer with sensible breakthrough notice of no much less than thirty (30) days and Client will certainly be provided the alternative of selecting a brand-new Pricing Strategy from then-current pricing plans offered by OHQ.
For evasion of question, this paragraph does not apply to changes to the Cost Checklist, which are dealt with in Area 7 (virtual receptionists companies).1. Customer represents that all info supplied by Customer and its customers to OHQ (including, without limitation, all get in touch with info and information regarding Client's Charge card) is precise, current and full at the time it is offered to OHQ
Customer must whatsoever times abide with all laws, regulations, requirements and codes relevant about its use OHQ Offerings and the Customer's supply of its services and product to its customers. Consumer will certainly not make use of any type of OHQ Offerings to engage in, or to urge or aid others to take part in, any type of unlawful or illegal activities.
If a new Paid Service Term begins earlier than three (3) days after such email is sent, Client will certainly sustain the relevant Subscription Fee for the new Paid Solution Term (the ""). The reliable day of such discontinuation will be either (i) the Requested Termination Date, or needs to Customer not mention an Asked for Termination Date, (ii) the last day of the Last Paid Service Term.
Where Customer terminates pursuant to this Section 10.1(b): (i). The Membership Fees that have actually been pre-paid will be retained and the OHQ Offerings available to Consumer until the last day of the Final Paid Solution Term (subject to reinstatement charges under stipulation 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit report will be kept by OHQ for future usage by Client if Customer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).
(b) Following discontinuation of any type of OHQ Service, OHQ will certainly not be responsible by any means for answering telephone calls, taking or supplying messages, or carrying out any other tasks in connection with such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ may terminate Consumer's Account and Customer's access to the Account.
(e) Following discontinuation of any kind of OHQ Services, OHQ will certainly have no commitment to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to reinstate or otherwise recommence a terminated OHQ Providers, OHQ might call for that Customer pay a reinstatement fee of $30 (to cover OHQ's sensible prices in refining the reinstatement) Details accumulated by OHQ from Client and its customers may be used, revealed and shared by OHQ in accordance with OHQ's personal privacy plan as offered on the OHQ Internet Site ("") and as might be modified every so often.
The Controller thus appoints the Cpu relative to handling activities embarked on during the arrangement of receptionist solutions. OHQ and Client acknowledge and concur that the Cpu goes through the complying with responsibilities: The Cpu shall adhere to the pertinent Data Defense Regulations and need to: (a) just act on the created guidelines of the Controller and make certain those acting under their authority do the exact same; (b) make certain that people processing the information undergo a duty of self-confidence; (c) use its finest efforts to safeguard and shield all personal data from unauthorised or illegal handling, consisting of (however not limited to) accidental loss, devastation or damage; (d) ensure that all processing meets the needs of the GDPR and relevant Information Security Regulation; (e) make certain that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the prior authorization of the Controller; educate the Controller of any designated changes concerning Sub-Processors; they implement a composed contract consisting of the very same information protection responsibilities as laid out in these Terms; recognize that any type of failing for the Sub-processor to abide by the Information Security Rule, the Cpu remains fully reliant the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in offering subject access and permitting information based on exercise their civil liberties under the Information Security Rules.
The Controller shall perform adequate and proper onboarding and due diligence checks for all Processors, with a complete analysis of the necessary Data Defense Regulation requirements. The Controller shall validate that the Cpu has sufficient and recorded processes for data violations, data retention and information transfers in position. The Controller will obtain evidence from the Cpu as to the: (a) verification and dependability of the employees used by the Processor; (b) any kind of certifications, accreditations and policies as referred to in the onboarding process; (c) technical and operational procedures utilized in protecting the Personal Data; and (d) procedures in position for permitting data based on exercise their civil liberties, including (yet not restricted to), subject access demands, erasure & rectification procedures and constraint of handling procedures.
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